Maintaining customer privacy is our utmost priority. We collect customer information for better communication. However, we make sure its confidentiality is retained. Rachel’s Cake Delights is always working on improving its privacy to make the customer experience better.

The information provided by you is done voluntarily. We protect this information. It is only used to keep our customers up to date with our promotions, offers, and other business activities. We do not let your information reach third parties.

It is important for us to collect personal information in order to send out orders. Payment details are never directly collected by us. We are only notified about whether or not the payment has been made successfully. Secure Sockets Layer (SSL) technology is used to protect PayPal as well as card-less payment details. SSL keeps the information between you and the browser. In case of payment issues, we contact you through email or phone but we never get the payment details.

In order to deliver orders or giveaways, we need to have access to address and postal code information. But we make sure that whatever information we receive is kept confidential.

Sometimes your information is shared with law enforcement bodies in order to maintain website policies and terms. Fulfilment of protection of rights and safety of our website and users requires us to involve law bodies in certain circumstances.

To offer a better browsing experience, our website uses cookies. It does not breach your privacy at all. However, you have the complete right to override this option and use some other software for better browsing.

Our website links to third party websites and Social Media including Facebook, Instagram, and Twitter. We do not take any responsibility for the privacy or protection of your information on these platforms. Our privacy policy is only restricted to our website, www.rachelscakedelights.co.uk.

You can request access or changes to the information you have provided to us. If you wish to do so, contact us at hello@rachelscakedelights.co.uk. If you wish to unsubscribe from our alerts, send us an email at hello@rachelscakedelights.co.uk. The subject of the email requesting un-subscription should be ‘unsubscribe’.

By agreeing to use our website, you are agreeing to our terms of the collection of your information on Rachel’s Cake Delights. In the case of changes in our privacy policy, we will update this page as well as send you an email informing about the new policy.